Terms of Use

TERMS AND CONDITIONS

Cancellation conditions / costs:

  • up to 2 months prior to arrival day: Nil (10 Euro administrative expenses)
  • 2 months to 1 month prior to arrival: 30%
  • 1 month to 1 week prior to arrival: 60%
  • within the last week: 90%
  • early departure: 100%

Deposit :

  • upon reservation : 30%
  • The deposit is paid after acknowledgment, and implies acceptance of all clauses of this contract, including the booking conditions and cancellation fees outlined above

Balance:

  • to pay at the latest before arrival

Legal Notes and General Terms and Conditions

1. The tenant may not sublet or lend, in whole or in part, the real estate unit, under penalty of legal termination of the contract.

2. When the tenant presents himself to collect the keys of the unit, to the sum already specified, he will pay a security deposit, which will be returned at the end of the lease, after checking the state of the property and any furnishings; appliances; other.

3. Any substitution of persons during the rental period is prohibited, unless agreed in advance. The presence of more than the indicated number of persons shall result in termination of the lease and loss of the deposit.

4. The landlord only grants the tenant the use of the property, including furnishings and fittings. The provision by the lessor of meals and beverages, surveillance services, custody, cleaning, tidying up and maintenance of the premises and furnishings, all of which the lessee provides himself, is expressly excluded.

5. The tenant shall notify the owner of any defects in the property and furniture within twenty-four hours of receiving the keys. For any complaints, the tenant shall contact the owner or a person designated by him, who shall endeavor to resolve any problems promptly. Complaints regarding facts or events, such as to cause significant damage or in any case such as to lead the client to claim compensation for the damage suffered, must be communicated in writing and handed over to the owner. Complaints made after departure and not previously reported in writing shall not be accepted under any circumstances. In the event of a complaint, the client is obliged to grant the landlord the necessary time to resolve it.

6. It is forbidden to make changes of any kind to the property and furnishings, to paint and paint as well as to drill holes in walls and attach nails, to move furniture and to make any alterations unless previously agreed with the landlord.

7. The tenant agrees to leave the kitchen tidy with washed dishes and pots and pans as they are not part of the general cleaning costs.

8. The tenant will be able to take possession of the accommodation after 4 p.m. on the first agreed day and must vacate it by 10 a.m. on the last.

9. The Tenant declares that he/she is aware of the House Rules and undertakes to respect and enforce them. The Tenant may be expelled if during the stay he/she behaves in a manner contrary to the common rules of civil politeness and disrespectful of the articles in this contract. Immediate expulsion shall entail the loss by the Tenant of the sums already paid, without prejudice to further compensation for damages.

10. The owner reserves the right of access to the rented accommodation to carry out indispensable maintenance operations.

11. From the amount that the tenant will hand over as a deposit will be deducted, at the time of return, the costs necessary to repair any damage to the property and/or furnishings, which he has damaged. The tenant is in any case liable for any damage caused that exceeds the amount of the security deposit.

12. In the event of early return of the keys, even for justified reasons, with respect to the agreed term of the lease, the difference in rent paid and not used shall not be returned.

13. The Landlord and the Tenant authorise each other to disclose their personal data to third parties in connection with obligations connected with the rental relationship (Legislative Decree 196/03). Pursuant to art. 6 decree law 63/2013, paragraph 3 and subsequent amendments, the Tenant acknowledges having received the information and documentation regarding the energy performance certificate of the rented property, including the certificate that the Landlord shall deliver to him upon signing this document.

14. For all matters not provided for in this agreement, the parties expressly refer to the provisions of the civil code, and in any case to current regulations and local customs.